|Even though the basic elements of leadership remain constant, we always grapple with how to be leaders among our competitors. Commerce, unlike leadership basics, evolves constantly. For example, major market evolutions always seem to happen on or around the turn of a new century.
The twenty-first century version has been fueled largely by the accessibility of technology. It’s personal. It’s mobile. It’s constant. On our hips and in our handbags, technology has changed not just how we communicate but what we communicate.
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