Why Choose KellyConnect®?

The Customer Contact Center Staffing Solution.

KellyConnect^® helps recruit, assess, train and retain the most efficient customer contact center personnel for customer service information centers, technical support hotlines and telemarketing response units. Our comprehensive and innovative approach to call center staffing was built upon best-practice tools. For example, our sophisticated training system uses real-life simulations, including virtual customers, to train and predict on-the-job success before employees are sent to work.

The KellyConnect program is flexible and highly responsive to the needs of our customers, always focused on training and retaining the most efficient customer contact center personnel. And you can always choose the tools or levels of service that best meet your needs and budget.

Make Your Customer Contact Center A Ringing Success.

Successful customer contact center staff need to be highly motivated with a range of skills. We provide high-caliber professionals, always thoroughly screened and qualified in these positions and more:

• Customer Service (inbound, outbound or inbound/outbound)
• Sales (inbound, outbound or inbound/outbound)
• Market Research (inbound, outbound or inbound/outbound)
• Collections
• Help Desk
• Quality Assurance